Article 17-1. Railway Station of the Railway Transport Act

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1.the railway station must have ticket offices, waiting rooms, specially equipped sanitary and household premises, including for persons with disabilities and groups of the population with limited mobility, a mother and Child room, information service facilities (including facilities connecting passengers with a single reference and Information Center), a Medical Center, a point of public order.

2. At the railway station, the population is provided with reliable information about the departure and arrival times of passenger trains, the cost of passengers and baggage transportation, cargo baggage, the availability of free seats on trains, emergency medical care, the location of the book of complaints and suggestions, the operating hours of ticket and baggage desks, the location of the station premises, as well as the list of services provided to the public.

Information is also provided for people with disabilities using languages, texts, Braille, tactile communication, large print, and accessible multimedia tools.

3. Passageways and exits to passenger platforms and platforms should be accessible to people with disabilities and people with limited mobility (equipped with ramps, specialized elevators).

4. Persons who own railway stations by right of ownership or on other legal grounds, ensure the maintenance and repair of the forecourt.

5. Railway station facilities designed to serve the public must be maintained in good technical condition.

6. When operating railway stations, persons who own them by right of ownership or on other legal grounds must ensure the safety of the public and comply with the requirements of technical regulations.

7. Railway stations are an integral part of the transportation process and must be operated in accordance with the requirements of the legislation of the Republic of Kazakhstan.

The Law of the Republic of Kazakhstan dated December 8, 2001 No. 266.

This Law regulates public relations between carriers, participants in the transportation process, government agencies, passengers, senders, recipients, shippers, consignees, and other individuals and legal entities when transporting passengers, baggage, cargo, baggage, and mail by rail.

President

Republic of Kazakhstan

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