Article 19-1. Refusal to provide public services by service providers of the Law on Public Services

Home / RLA / Article 19-1. Refusal to provide public services by service providers of the Law on Public Services

1. In case of refusal to provide a public service, the service provider sends a response to the service recipient indicating the reasons for the refusal.

2. Service providers refuse to provide public services on the following grounds:

1) establishing the unreliability of documents submitted by the service recipient for receiving public services and (or) the data (information) contained therein;

2) non-compliance of the service recipient and (or) the submitted materials, objects, data and information necessary for the provision of public services with the requirements established by regulatory legal acts of the Republic of Kazakhstan;

3) the negative response of the authorized state body to the request for approval, which is required for the provision of public services, as well as the negative conclusion of the examination, research or verification;

4) in respect of the service recipient, there is a court decision (verdict) that has entered into legal force prohibiting activities or certain types of activities that require obtaining a certain public service.;

5) in respect of the service recipient, there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to receiving a public service.

6) the lack of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their Protection", for access to personal data of limited access, which are required for the provision of public services.

3. If the service recipient eliminates the reasons for refusal to provide public services, the service recipient may apply again to receive public services in accordance with the procedure established by the legislation of the Republic of Kazakhstan.

4. Paragraph 2 of this article does not apply to cases of obtaining a license in accordance with the procedure established by the Law of the Republic of Kazakhstan "On Permits and Notifications".

5. The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.

The Law of the Republic of Kazakhstan dated April 15, 2013 No. 88-V.

This Law regulates public relations in the provision of public services.

President

Republic of Kazakhstan

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