Article 21-3. Types of public services of the Law on Public and Socially Responsible Services

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1. According to the degree of digitalization, public services provided in electronic form are:

1) fully digitized – a public service that excludes paper document management and the participation of the service provider and (or) the co-provider of public services in the process of its provision;

2) partially digitized – a public service that contains, in the process of its provision, a sequence of paper and electronic document management involving the service provider and (or) a co-provider of public services.

2. The types of public service provision are:

1) composite;

2) proactive;

3) extraterritorial.

A composite service is a public service that provides a combination of several public services provided on the basis of a single application.

A proactive service is a public service provided without a request from the service recipient on the initiative of the service provider.

An extraterritorial service is a public service that provides for the possibility of receiving services regardless of the place of registration of the service recipient.

The Law of the Republic of Kazakhstan dated April 15, 2013 No. 88-V.

This Law regulates public relations in the provision of public services.

President

Republic of Kazakhstan

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