Article 27-4. The mechanism of protection of the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism of the Law on Tourist Activity in the Republic of Kazakhstan

Home / Laws / Article 27-4. The mechanism of protection of the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism of the Law on Tourist Activity in the Republic of Kazakhstan

1. The decision on the implementation of actions to protect the rights of citizens of the Republic of Kazakhstan is made by the administrator of the system for guaranteeing the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism in coordination with the authorized body in the following cases:

1) written or oral appeal of a citizen of the Republic of Kazakhstan in case of violation of his rights in the field of outbound tourism;

2) appeals of state bodies on the facts of violation of the legislation of the Republic of Kazakhstan on tourist activities in the field of outbound tourism;

3) written appeal of the association (associations) of tourists on the facts of violation of the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism;

4) appeals of the mass media on the facts of violation of the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism;

5) in other cases of a threat of harm to the life and health of citizens of the Republic of Kazakhstan in the field of outbound tourism.

2. The administrator of the system for guaranteeing the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism shall notify the head of the tour operator or tour operator-charterer, the foreign institution of the Republic of Kazakhstan in the country where tourists are located, and also inform citizens of the Republic of Kazakhstan through the mass media.

3. The procedure for implementing measures to protect the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism is defined in the rules of operation of the system for guaranteeing the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism.

The Law of the Republic of Kazakhstan dated June 13, 2001 No. 211.

This Law defines the legal, economic, social, and organizational foundations of tourism activity as one of the sectors of the economy of the Republic of Kazakhstan.

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