Article 5. Competence of the authorized body of the Law On Consumer Rights Protection

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Authorized body:

1) formulates and implements the state policy in the field of consumer protection;

2) submits proposals to the Government of the Republic of Kazakhstan on the main directions of state policy in the field of consumer protection;

3) carries out intersectoral coordination of the activities of government agencies to ensure the implementation of state policy in the field of consumer protection;

4) develops and approves regulatory legal acts in the field of consumer protection;

5) analyzes consumer complaints, including those received through the Unified Information System for Consumer Rights Protection, the activities of government agencies on consumer rights protection and subjects of pre-trial settlement of consumer disputes;

6) makes proposals (recommendations) to state bodies on the cancellation of decisions taken by them in violation of this Law and other regulatory legal acts in the field of consumer protection;

7) provides information, advice, education, and improvement of legal literacy of consumers in matters of protecting their rights and legitimate interests;

8) applies to the court for the protection of the rights of an indefinite range of consumers in cases of violation of the rights and legitimate interests of more than ten consumers on the same issue;

9) carries out international cooperation in the field of consumer protection;

10) carries out the formation, monitoring of the implementation and evaluation of the results of the state social order for conducting research, information and educational work, providing consulting assistance to the population on consumer rights protection and representative services to consumers in restoring their violated rights and legitimate interests;

11) carries out state control over compliance with the legislation of the Republic of Kazakhstan on consumer rights protection;

12) develops and approves rules for the formation, maintenance and use of a Unified information System for Consumer Protection;

13) annually submits a report to the Government of the Republic of Kazakhstan on the results of ongoing work on consumer protection issues discussed at the Interdepartmental Council for Consumer Protection, which is published in the media;

14) ensures the activities of the Interdepartmental Council for Consumer Protection;

15) develops and approves the list of subjects of pre-trial settlement of consumer disputes;

16) exercise other powers stipulated by the laws of the Republic of Kazakhstan, acts of the President of the Republic of Kazakhstan and the Government of the Republic of Kazakhstan.

The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.

This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).

President

Republic of Kazakhstan

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