Article 7. Consumer Rights Chapter 3. CONSUMER RIGHTS AND THEIR PROTECTION of the Consumer Rights Protection Act

Home / RLA / Article 7. Consumer Rights Chapter 3. CONSUMER RIGHTS AND THEIR PROTECTION of the Consumer Rights Protection Act

Consumers have the right to:

1) free conclusion of contracts for the purchase of goods (performance of works and provision of services);

2) education in the field of consumer protection and improvement of legal literacy of consumers in matters of protection of their rights and legitimate interests;

3) obtaining information about the product (work, service), as well as about the seller (manufacturer, performer);

4) purchase of safe goods (work, services);

5) free choice of goods (works, services);

6) proper quality of goods (works, services);

7) exchange or return of goods of both proper and improper quality;

8) compensation in full for losses (harm) caused to their life, health and (or) property as a result of defects in goods (work, services);

9) receipt from the seller (manufacturer, contractor) of a document confirming the purchase of goods (performance of work, provision of services), or a contract concluded upon purchase of goods (performance of work, provision of services);

10) making a claim to the initiator (organizer) of the games regarding the quality of the goods (work, services) transferred (performed, rendered) in the form of winnings;

11) creation of public consumer associations;

12) compensation for moral damage;

13) protection of rights and legitimate interests;

14) exercise of other rights provided for by this Law and other laws of the Republic of Kazakhstan.

The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.

This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).

President

Republic of Kazakhstan

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