Electronic appeals Video message Videoconference
Yes, we live in the twenty–first century, the age of high technology, electronic communication and circulation in the age of the Internet, where the information flow is enormous. The world is ruled by high technology, where you can use a phone to contact and see anyone thousands of kilometers away, and apply to all government, supervisory and judicial authorities, and not only apply, but also by videoconference to protect your rights. Electronic appeals or electronic documents have given rise to new terms such as: Videoconferencing is a communication service using information and communication technologies for interactive, real—time interaction of several remote subscribers with the possibility of exchanging audio and video information;
A video message is an individual or collective proposal, statement, complaint, request or response in a video format sent to the subject considering the appeal or to an official, carried out by the Government for Citizens State Corporation; Online reception is an action of the subject, official to accept the appeal of individuals and (or) legal entities via videoconference, carried out by the State organs. These services have worked particularly hard and proved to be positive during the quarantine imposed in 2020, where many realized that they needed to use and study it.
I am glad in this case that your appeal sent to the subject considering the appeal or to an official, individual or collective, written, oral or in the form of an electronic document, videoconference, video message, suggestions, statements, complaints, request or response is recorded and recorded instantly in the accounting information document on the content of the appeal with the assignment of a registration number for each received appeal. which are reflected in the state legal statistical reports. After a short time, we receive information about the actions of the subject, the official, to accept the appeal of individuals and (or) legal entities, and the consideration of the appeal by the person within his competence on the registered appeal. After that, we receive a response within the prescribed time limits in accordance with the legislation of the Republic of Kazakhstan.
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