Job description
The mediator
This instruction is based on the Order of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated December 30, 2020 No. 553. Registered with the Ministry of Justice of the Republic of Kazakhstan on December 31, 2020 No. 22003. On approval of the Qualification Directory of positions of managers, specialists and other employees in accordance with the requirements of the Code of the Republic of Kazakhstan dated November 23, 2015 No. 414-V SAM., and is applied as an appendix to the employment contract.
Job responsibilities:
regulates disputes (conflicts) arising from civil, labor, family and other legal relations involving individuals and (or) legal entities, as well as those considered during criminal proceedings in cases of minor and moderate crimes, criminal offenses, unless otherwise established by laws, and relations arising during the execution of enforcement proceedings.;
forms and coordinates the procedure for conducting a specific mediation procedure;
Before the mediation begins, he explains to the parties its objectives, as well as their rights and obligations.;
During mediation, he holds meetings with both all parties simultaneously and with each of the parties separately.;
When conducting mediation, it is valid only with the consent of the mediation parties.;
provides, at the request of the mediation parties, oral and written recommendations for resolving the dispute (conflict);
conducts the development of dispute resolution options based on the results of the discussion of controversial issues;
identifies the essence of the dispute in order to understand its suitability for resolution in the framework of the mediation procedure.;
recognizes and corrects the emotional state of the participants in the mediation procedure;
establishes the powers of persons involved in mediation processes;
During mediation, he observes neutrality and impartiality with respect to the parties and the subject of the dispute.;
works with information visualization tools;
draws up organizational and administrative and reference information documents;
informs the public about the implementation of its activities in compliance with the principle of confidentiality;
Submits a monthly progress report on the requirements set by the mediation organization.;
prepares documents for mediation;
coordinates organizational and financial issues with the parties to the mediation procedure;
Coordinates with the parties the mediation procedures and documents used during the preparation, organization, conduct of mediation processes and upon its completion.
Must know:
legislative and other regulatory legal acts in the field of mediation;
Code of Professional Ethics for mediators;
the procedure and features of the negotiation process in mediation;
principles of mediation, the sequence of mediation;
fundamentals of psychology (social, cognitive, humanistic), formal logic;
fundamentals of time management;
classification of conflicts;
restrictions, social norms and standards, traditions, customs and their role in conflict resolution;
features of dispute resolution (conflicts) arising from civil, labor, and family legal relations;
resolution of disputes (conflicts) arising in juvenile matters, criminal cases and corporate disputes;
fundamentals of negotiation theory;
types of emotional response;
international conventions and international practice.
Qualification requirements:
higher (or postgraduate) education in the relevant field of personnel training or technical and vocational, post-secondary (secondary specialized, secondary vocational) education in the relevant specialty (qualification) no requirements for work experience or general secondary education, at least 3 years of work experience in the relevant field, and completion of a mediation training program.
I have read the instructions:
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(signature, full name, date)
"___"__________ 20___ G.
Attention!
Law and Law Law Law draws your attention to the fact that this document is basic and does not always meet the requirements of a particular situation. Our lawyers are ready to assist you in legal advice, drawing up any legal document suitable for your situation.
For more information, please contact a Lawyer / Attorney by phone: +7 (708) 971-78-58; +7 (700) 978 5755, +7 (700) 978 5085.
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