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Article 33-2. Obligations of the seller (manufacturer, contractor) to post information about the authorized body and subjects of pre-trial settlement of consumer disputes
1. The seller (manufacturer, contractor) is obliged to post contact information (address and phone number) of the authorized body and subjects of pre-trial settlement of consumer disputes at the place of sale of goods (performance of work, provision of services), as well as information about the consumer's right to contact them or to court for protection of their violated rights and legitimate interests.
If the seller (manufacturer, contractor) is a member (participant) of a self-regulating organization, information about this must be posted at the place of sale of the goods (performance of work, provision of services).
2. When selling goods (performing work, rendering services) through e-commerce, an indication of information about the contact details (addresses and phone numbers) of the authorized body and subjects of pre-trial settlement of consumer disputes by referring to the official Internet resource of the authorized body, as well as the consumer's right to contact them or to court for protection of their violated rights and legitimate interests. interests are subject to placement through information and communication technologies.
It is mandatory to post information about the seller's contact details (actual address and phone number) on the Internet resource used by the seller (manufacturer, contractor).
The Law on Consumer Protection
The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.
This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).
President
Republic of Kazakhstan
© 2012. RSE na PHB "Institute of Legislation and Legal Information of the Republic of Kazakhstan" of the Ministry of Justice of the Republic of Kazakhstan
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