Article 10. The right of consumers to receive information about the product (work, service), as well as about the seller (manufacturer, performer) The Law on Consumer Protection
1. The consumer has the right to receive complete, reliable and timely information about the product (work, service), as well as about the seller (manufacturer, performer) in accordance with Article 25 of this Law.
2. If the provision of incomplete, unreliable and untimely information about the product (work, service), as well as about the seller (manufacturer, performer) has entailed:
the purchase of goods (work, services) that do not possess the necessary properties for the consumer, he has the right to terminate the contract and demand compensation for the losses caused to him.;
If the purchased product (work, service) cannot be used for its intended purpose, the consumer has the right to demand that proper information be provided within three calendar days from the date of purchase of the product (work, service). If the information is not provided within the specified period, the consumer has the right to terminate the contract and demand compensation for the losses caused to him.;
causing harm to the life, health and (or) property of the consumer, he has the right to present to the seller (manufacturer, performer) the requirements provided for in Articles 16 and 31 of this Law.
The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.
This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).
President
Republic of Kazakhstan
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