Article 15-27. Consideration of appeals from consumers of financial services of the Law on State Regulation, Control and Supervision of the Financial Market and Financial Organizations
Subjects of behavioral supervision are required to consider and make decisions on requests from consumers of financial services related to their financial products and (or) the activities of authorized agents, in accordance with the procedure established by the legislation of the Republic of Kazakhstan and regulatory legal acts of the authorized body.
The Law of the Republic of Kazakhstan dated July 4, 2003 No. 474-II.
This Law regulates public relations related to the implementation of state regulation, control and supervision of the financial market and financial organizations, and is aimed at increasing the stability of the financial system of the Republic of Kazakhstan and creating conditions to prevent violations of the rights and legitimate interests of consumers of financial services.
President
Republic of Kazakhstan
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