Article 27. Obligations of the seller (manufacturer, contractor) to ensure the safety of the goods (work, services) The Law on Consumer Protection

Home / Laws / Article 27. Obligations of the seller (manufacturer, contractor) to ensure the safety of the goods (work, services) The Law on Consumer Protection

1. The seller (manufacturer, contractor) is obliged to be responsible for the safety of the goods (work, services) during the established warranty period, shelf life or expiration date.

2. The seller (manufacturer, contractor) is obliged to inform the consumer about the possible risk and about the conditions of safe use of the goods (work, services). At the same time, if special rules must be observed for the safe use of the product (work, service), its storage, transportation or disposal, the manufacturer (contractor) is obliged to indicate them in the documentation attached to the product (work, service), on consumer containers, labels or in any other way accepted for certain types of goods (works, services).

3. It is not allowed to sell goods subject to mandatory conformity assessment, including imported goods, without appropriate certificates of conformity or declarations of conformity.

4. If, in compliance with the consumer's established rules for the use, storage, transportation or disposal of goods, it causes or may cause harm to the consumer's life, health and (or) property, the environment, the seller (manufacturer) is obliged to immediately suspend its production (sale) until the causes of harm are eliminated. If it is impossible to eliminate the causes of harm, the seller (manufacturer) is obliged to remove such goods from production (sale) and promptly inform the relevant state authorities about this, take all necessary measures to promptly inform the consumer through the mass media about the possible danger to his life, health and (or) property, the environment, and the withdrawal of goods from turnover and feedback from the consumer.

Informing the consumer through the mass media about goods that pose a danger to his life, health and (or) property, the environment, is carried out at the expense of the seller (manufacturer).

5. If the seller (manufacturer) fails to fulfill the obligations provided for in paragraph 4 of this article, the withdrawal of the goods from production, their withdrawal from circulation and recall from the consumer shall be carried out by order of the relevant state body. Failure to comply with the instructions of the relevant state body entails liability established by the laws of the Republic of Kazakhstan.

The losses caused to the consumer in connection with the recall of the goods are subject to compensation by the seller (manufacturer) in full.

6. The seller (manufacturer, contractor) is obliged to inform the consumer about the possible risk and about the conditions of safe use of the goods (work, service) containing components of artificial intelligence (produced, performed, and/or provided by an artificial intelligence system), indicating the necessary information in the documentation attached to the product (work, service), on consumer containers, labels, or in any other way accepted for certain types of goods (work, services).

The Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV.

This Law defines the legal, economic and social foundations of consumer protection, as well as measures to provide consumers with safe and high-quality goods (works, services).

President

Republic of Kazakhstan

Constitution Law Code Standard Decree Order Decision Resolution Lawyer Almaty Lawyer Legal service Legal advice Civil Criminal Administrative cases Disputes Defense Arbitration Law Company Kazakhstan Law Firm Court Cases

Article 30. Types of contracts between heat supply entities and consumers of the Law on Thermal Energy

Article 30. Types of contracts between heat supply entities and consumers of the Law on Thermal Energy 1. The relations between the subjects of heat supply and consumers are...